Does Forge submit our warranty claims for us?

Yes. Forge files each claim through your dealership's own OEM portal user ID, not a shared vendor account, as soon as it passes the pre-submission checks — or holds it for your warranty administrator to approve first. Your store sets which, so claim ownership stays with the dealership either way.

Is Forge live on Hyundai today?

Not yet. Forge runs Ford, CDJR, and Toyota portals in production today, and Hyundai is onboarded on request. Onboarding is a defined process rather than a promise: portal access, your warranty policy manual, a set of recent paid claims with their outcomes, and sample repair orders from your DMS. Tell us you are a Hyundai store and we will scope it with you.

Does Forge check Hyundai campaign eligibility before we start the repair?

That is the intended order of operations. Hyundai publishes coverage and open campaigns per VIN, and checking during claim prep rather than after the repair order closes is what keeps campaign work from being billed as customer-pay and keeps warranty extensions from being missed.

What happens if we skip prior approval on a Hyundai engine repair?

Hyundai publishes a prior-approval process for engine work and other major component repairs. Performing the work first and requesting approval afterward turns a covered repair into a negotiation. Forge flags repairs that look like they need approval while the vehicle is still in the shop.

Do we need a DMS integration to use Forge?

No. There is no DMS wiring and no IT project. Forge picks up the repair orders through a read-only profile your store sets up once, scoped to service and repair-order functions. Forge works alongside CDK, Reynolds and Reynolds, and other DMS setups, and most dealerships are running inside an hour.

WEBDCSOnboarded on request

Hyundai warranty claim software for dealerships

Quick answer: Forge is a warranty claim service for Hyundai dealerships. It reads repair orders, checks warranty coverage and open campaigns against the VIN, flags repairs that need prior approval before work begins, and completes the claim documentation. Forge can submit through WEBDCS on its own, or hold the claim for your warranty administrator to approve first: your store decides.

Hyundai runs a large amount of campaign and warranty-extension work, and it publishes the eligibility for that work per VIN. The stores that get paid cleanly are the ones checking that screen before the technician starts, not after the repair order is closed.

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Where Hyundai claims go wrong

Common failure modes on Hyundai repair orders, drawn from Hyundai's published claim requirements.

Coverage checked after the repair, not before

Hyundai publishes warranty coverage and open campaigns per VIN inside WEBDCS. A store that looks after the fact discovers it performed campaign work as customer-pay, or missed a warranty extension that was open the entire time. The information was available; nobody had the minute to pull it.

Prior approval skipped on major component work

Hyundai publishes prior-approval handling for engine work and other major component repairs. Performing that work first and requesting approval afterward is how a legitimate repair becomes an argument, and the approval is far cheaper while the vehicle is still in the shop.

Campaign VIN listings nobody works

Uncompleted campaign VIN listings are published to the store, and they are only useful if somebody reconciles them against the repair orders actually going through the shop. Unworked, they are a report that quietly becomes a scoreboard.

Warranty extension work claimed as ordinary warranty

Extensions carry their own eligibility and their own claim coding. Filing that work under standard warranty coding is a routine reason a covered repair is adjusted or denied.

How Forge prepares a Hyundai claim

Forge is not live on Hyundai yet. This is the workflow Forge runs at the portals it operates today, mapped to Hyundai's published requirements.

01
Forge pulls the repair order
Forge picks up each Hyundai warranty repair order from your DMS through a limited, read-only user your store sets up once, or works from the warranty copy your store already prints. There is no integration project and nothing for an IT vendor to schedule. Forge reads the labor lines, part numbers, technician narrative, and punch data straight off the document, whichever DMS your store runs.
02
Forge checks coverage and campaigns against the VIN
Warranty coverage, open campaigns, and applicable warranty extensions are pulled for the VIN while the repair order is still open, so campaign work is never billed as customer-pay by accident.
03
Forge drafts the claim and flags approvals
Labor lines are matched to the published operation for the repair performed, and work that looks like it needs prior approval is raised before the technician starts rather than after.
04
Forge submits, or your administrator approves first
Exceptions come back with the reason attached. Clean claims go out through WEBDCS on their own, or under your administrator's review if your store keeps that step.

Hyundai claim rules at a glance

Hyundai warranty requirements that decide whether a claim pays as filed.

Requirement	What Hyundai expects	What goes wrong
Coverage check	Warranty coverage and open campaigns confirmed on the VIN before the repair.	Campaign work billed as customer-pay and found after the invoice.
Prior approval	Approval obtained before major component work such as engine repair or replacement.	Work performed first, approval chased afterward.
Warranty extensions	Extension work claimed under its own coding and eligibility.	Extension repair filed as ordinary warranty and adjusted.
Campaign reconciliation	Uncompleted campaign VIN listings worked against the repair orders in the shop.	The listing published, read by nobody, and reported upward.
Narrative	A complaint, cause, and correction an adjudicator can follow without context.	A technician comment that only makes sense to someone who was there.

Hyundai warranty terms

The vocabulary a Hyundai warranty administrator works in every day.

WEBDCS: Hyundai Motor America's dealer communication system. Warranty claim entry, vehicle information, and campaign listings.
Warranty vehicle information: The WEBDCS screen showing a VIN's warranty coverage and open campaigns. The check that belongs before the repair.
Uncompleted campaign VIN listing: Hyundai's published list of VINs with open campaign work, reachable from the Service area of WEBDCS.
Prior approval: Authorization required before certain major component repairs, notably engine work, for the claim to pay.
Warranty extension: Coverage extended for a known condition, with its own eligibility and its own claim coding.
TSB: Technical service bulletin. Published repair guidance, often carrying the coding a related claim should use.

Frequently Asked Questions

What is Hyundai warranty claim software?: Hyundai warranty claim software reads repair orders and prepares warranty claims for a Hyundai store. Forge checks warranty coverage and open campaigns against the VIN, flags repairs that need prior approval before work begins, and completes the claim documentation. Forge can submit through WEBDCS on its own, or hold the claim for your warranty administrator to approve first: your store decides.
Does Forge submit our warranty claims for us?: Yes. Forge files each claim through your dealership's own OEM portal user ID, not a shared vendor account, as soon as it passes the pre-submission checks — or holds it for your warranty administrator to approve first. Your store sets which, so claim ownership stays with the dealership either way.
Is Forge live on Hyundai today?: Not yet. Forge runs Ford, CDJR, and Toyota portals in production today, and Hyundai is onboarded on request. Onboarding is a defined process rather than a promise: portal access, your warranty policy manual, a set of recent paid claims with their outcomes, and sample repair orders from your DMS. Tell us you are a Hyundai store and we will scope it with you.
Does Forge check Hyundai campaign eligibility before we start the repair?: That is the intended order of operations. Hyundai publishes coverage and open campaigns per VIN, and checking during claim prep rather than after the repair order closes is what keeps campaign work from being billed as customer-pay and keeps warranty extensions from being missed.
What happens if we skip prior approval on a Hyundai engine repair?: Hyundai publishes a prior-approval process for engine work and other major component repairs. Performing the work first and requesting approval afterward turns a covered repair into a negotiation. Forge flags repairs that look like they need approval while the vehicle is still in the shop.
Do we need a DMS integration to use Forge?: No. There is no DMS wiring and no IT project. Forge picks up the repair orders through a read-only profile your store sets up once, scoped to service and repair-order functions. Forge works alongside CDK, Reynolds and Reynolds, and other DMS setups, and most dealerships are running inside an hour.

Sources

Forge has not run Hyundai in production yet, so the portal detail on this page is drawn from public documentation rather than from claims we have filed.

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