
What DMS Data Do Warranty Claims Need?
A missing VIN, mileage or op code on the repair order can stop a warranty claim. The core DMS fields every claim needs and how to keep them clean.
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Every dealership runs a DMS, and no two print a repair order the same way. These posts cover what it takes to get repair orders out of CDK, Reynolds & Reynolds, Tekion, or PBS and into a warranty claim, what a read connection covers, and what a store can start with on day one.

A missing VIN, mileage or op code on the repair order can stop a warranty claim. The core DMS fields every claim needs and how to keep them clean.
Filing warranty claims in your DMS module means manual entry and outdated OEM rules. How the DMS workflow works and the limits that cost you paid claims.

Warranty software connects to CDK and Reynolds through DMS modules, certified interfaces or by reading ROs. How each works and when Forge's approach fits.
Reports, custom extracts and API connectors can pull warranty data from CDK, Reynolds or Tekion. What each costs in time and when you can skip the export.